Shannon Cohen

Services Account Manager

Tell us about your career and what you were doing before Summit Healthcare.

Before I came to Summit, I worked at Meditech as an Implementation Specialist in the Scanning and Archiving department. I was able to travel all around North America and meet so many customers, many that are Summit clients as well. My last name may be different now, but it’s fun to see our clients realize that they recognize my voice! When I first came to Summit in 2015, I joined the Installation and Training team for our Automation product suite. In 2019, I transitioned to a new role working more closely with our Sales team as a Service Account Manager.

What do you like to do in your free time?

Pre-pandemic, you could find me trying out different craft breweries around New England, especially ones that allow dogs!

What is your favorite thing about working at Summit Healthcare?

My coworkers. Summit has incredible employees that are always willing to lend a hand and offer support. Teamwork makes the dream work!

Name a fun fact about yourself.

I am about to become a first time mom, and I cannot wait to see how this little one shakes up our lives.

What is a typical day like for you at Summit Healthcare?

No day is ever the same, but you can typically find me on product demonstrations showcasing our functionality or working closely with our Sales Managers and Service teams to ensure we are always putting our Clients’ needs first.