Healthcare Acronyms for Dummies Posted on behalf of David Cohen, Regional Sales Manager I grew up in the suburbs of Boston and as a teenager and through my thirties I would trek into Cambridge to visit Harvard Square with my friends. For those of you who have not had the pleasure of visiting Harvard [...]
Preparing for a Downtime - Ahead of Time Posted on behalf of Eric Murphy, Support Analyst As a Support Analyst here at Summit Healthcare, I cannot stress enough the importance of making sure that you have proper backups configured for your system. For this reason, an emphasis on this topic is always made during [...]
Role of an Integration Engine in Large and Small Enterprises Posted on behalf of James Proctor, Director, Integration Services When reviewing the state of integration engines in the healthcare vertical it is easy to underestimate the value and criticality of the nature of such technology. We are often of two minds when looking at [...]
When Fake Test Records Are Still Too Real Posted on behalf of Bill French, QA Engineer In the Healthcare software world, the need for accurate and reliable test data is as strong as ever. Sometimes, the temptation may be strong to use real LIVE data to test with. But this kind of thing can be [...]
Go LIVE or Go-Live - It all depends on your perspective Posted on behalf of Christel Fowkes, Regional Sales Manager. A few years ago, I spent numerous days with my father walking the halls of a various healthcare organizations. My mother had many health complications, and during her extended stays I accompanied him as [...]
Summit Healthcare is a Proud Partner in U.S. National Health IT Week Braintree, Mass., October 10, 2018 – This October, Summit Healthcare — as a partner in the advancement of health information technology to help improve healthcare —is a Proud Partner in U.S. National Health IT Week. U.S. National Health IT Week is an [...]
Summit Healthcare Will Join Health Care Leaders From Across the Globe at Cerner Health Conference 2018 Health Care Conference Will Host Nearly 14,000 in Kansas City, Oct. 8-11 Braintree, MA – October 3, 2018 – Summit Healthcare will attend and exhibit at the Cerner Health Conference (CHC) 2018, an annual conference on the latest [...]
Efficient Patient Care, That's What It's All About Posted on behalf of Katie Jankowski, Implementation Engineer, Managed Services I remember working at a local dentist office sorting through patient records and putting them back into the correct alphabetical order on shelves in a back room. I remember printing off the next day’s appointments and [...]
The Psychology of Customer Support Posted on behalf of Paul Hendrickson, Senior Support Analyst Tech Support, Customer Care, User Satisfaction Engineer, Manager of Fix-All-The-Things, Level 86 Client Success Warrior… in the end, they all boil down to basically the same thing: the voice on the other end of the phone when stuff is broken. [...]
Keep On Scripting In The Free World Posted on behalf of Scott Anderson, Manager, Quality Assurance Scripting & automation. (AKA Robotic Automation - RPA) What does one think of when these words are uttered from a colleague or managers lips? I’m not sure about you, but personally I think of less manual labor and [...]